Silverchair believes that innovation can fulfill the greatest promises of scholarship. As the leading independent platform partner for scholarly and professional publishers, we serve our growing community through flexible technology and unparalleled services. We build and host websites, online products, and digital libraries for our clients’ content, enabling researchers and professionals to maximize their contributions to our world. Our vision is to help publishers thrive, evolve, and fulfill their missions.
Silverchair is positioned at the intersection of publishers, technology vendors, and industry movements, giving us a unique opportunity to convene forums of expertise, experience, and learning where we can all share and grow together. That’s why we work to intentionally foster this community through active engagement with our clients, our partners, and the industry we’re all a part of.
In 2020, Silverchair’s New Product Development department spun out Hum, a standalone CDP company purpose built for media-driven organizations. Learn more at hum.works.
Delivering scholarly and scientific knowledge to the world
Silverchair expands the reach of the world’s most valuable knowledge by connecting creators, publishers, & users to amplify the impact of scholarship.
Rooted in our conviction that innovation and technology can fulfill the greatest promise of scholarship, Silverchair aims to be the leading platform and partner to associations, societies, and publishers.
Listen & assume positive intent
Speak your mind; be honest & constructive
Solve problems with creativity & empathy
Act with integrity
Silverchair’s mission is to change the world for the better by empowering creators and users of scholarly and professional knowledge to maximize their positive impact on humanity. As a company that aims to innovate to improve the creation, distribution, and impact of scientific knowledge, our commitment to diversity and inclusion is rooted in the creation of a space for the intelligent, informed, and civil exchange of contrasting thoughts and ideas.
That is, in order to deliver optimal value, we must attract and give voice to a wide variety of perspectives, including those from divergent functional, cultural, and social backgrounds and experiences.
To ‘give voice’ to these diverse perspectives means that we, individually and collectively, must practice ways of interacting that embody respect, openness, acceptance, confidence, and courage. When we are confronted with interactions that challenge our own assumptions or beliefs, we must respect the colleague who offers the challenge; we must openly consider, using reason and evidence, the possible validity of the challenge; we must accept the legitimacy of the other person and their point of view; we must have the confidence to hear, evaluate, and engage with the challenging perspective without reflexive retreat or rejection; and we must have the courage to respectfully assert our own perspectives even when they diverge from those of other individuals or the collective.
We believe in the intelligence, maturity, and capability of everyone in our organization to fulfill this vision. Moreover, we believe that individuals are best positioned to navigate both professional and social divergences. We therefore encourage each member of our community to accept agency for resolving divergences and challenges, and resort to appeals to leadership only when such agency has been exhausted, or in the case of legal or ethical violations. We also acknowledge that procedures and standard practices in recruitment and evaluation have the potential to inadvertently constrain diversity and inclusion, and we are committed to evaluating and modifying such procedures in our internal operations.
Openness and acceptance are not a justification for any and every behavior. We have a high-performance culture, and we rely on one another to put forth the engagement and effort necessary to create successful outcomes. We also explicitly reject and condemn discrimination or harassment against anyone based on their race, color, age, religion, disability, national origin, sex, gender identity, sexual orientation, genetic information, political ideology, or immutable personal characteristics irrelevant to job performance.
Finally, beyond the functional professional benefits of cultivating a diverse and inclusive culture, our lives and minds are more generally enriched by coming to know other people whose ideas and experiences are distinct from our own. “Human connection is the exchange of positive energy between people,”* and welcoming a kaleidoscope of human energy and talent into our community will enhance opportunities for each of us to understand, to grow, and to experience life more fully.
In advancing these principles, we hold ourselves accountable to our people and our customers, and our effectiveness in giving voice to divergent perspectives will continue to be measured according to their feedback.
* Anshdeep Singh Chadha
Headquartered in Charlottesville, Virginia since our founding in 1993, Silverchair is now a hybrid organization that allows Silverchairians to come into the office or work from home, depending on their own need and preferences. We’re proud to offer absolute flexibility to our people—fully embracing remote work while also offering a comfortable and beautiful coworking space in historic downtown Charlottesville.